Resources / Case Studies
Delivering a Seamless Registration Experience With AWS
The client, a software platform supporting summer camps and conference centers, faced recurring reliability issues with its on-premises infrastructure. After partnering with JetSweep to migrate their operations to Amazon Web Services (AWS), they retained the team for ongoing managing services and continue to rely on JetSweep as their managed services partner to maintain a scalable, reliable infrastructure.
The Customer
With roughly 300,000 to 500,000 camper registrations per year, this customer operates hundreds of online registration portals for summer day and sleep-away camps. Their platform allows parents to register children quickly and easily for the programs they want, while also supporting fundraising and other camp-related services.
The Challenge
Camp registration is inherently hgih-pressure for those hoping for spots. When registration portals open, a surge of traffic often overwhelms on-premises servers, resulting in crashes and frustrated parents unable to register their children.
Before migrating to AWS, our client relied on over 50 on-premises servers — many of which were outdated — with multiple single points of failure. On top of that, their hosting facility had limited staff, making quick issue resolution difficult. These interruptions caused significant stress and distracted from our client’s core focus of delivering a seamless experience for registrants and their camp partners.
The Solution
Looking for options to improve reliability and scalability, this customer initially reached out to AWS, who referred them to JetSweep. We conducted a detailed assessment of their environment, evaluating each server, application, and dependency. After planning and testing, JetSweep executed a lift-and-shift migration to AWS, modernizing critical components along the way:
- Replacing legacy load balancers with AWS Application Load Balancers
- Establishing isolated test environments to validate each server before going live
- Implementing CloudWatch monitoring to provide real-time visibility into traffic, performance, and system health
The migration was strategically scheduled during the customer’s off-season to avoid downtime during critical registration periods and completed just before Thanksgiving, ensuring a seamless transition without disrupting the sign-up period. After comprehensive testing of their new environment, our client went live with their first large camp registration and saw a drastic improvement in performance.
Post-migration, JetSweep continued as their Managed Services Partner, handling infrastructure monitoring, patching, and break-fix support. This allowed the client’s team to focus entirely on software development and customer experience rather than server management.
The Benefits
Since migrating to AWS, our client has experienced:
- Higher customer satisfaction driven by stable, always-available registration portals
- Improved performance during peak registration periods, with successful high-traffic launches without crashes
- Enhanced reliability and uptime, eliminating the outages previously caused by on-prem infrastructure limitations
- Better disaster recovery capabilities with a modern, redundant cloud environment
- Operational efficiency gains, reducing the need for internal teams to manage infrastructure issues
- Scalable infrastructure that can automatically handle spikes in registration demand Increased visibility into system performance and traffic patterns through detailed CloudWatch metrics
- A future-ready platform that supports ongoing modernization and growth
By moving to AWS and partnering with JetSweep for managed services, this customer now operates a modern, scalable, and resilient platform capable of handling hundreds of thousands of registrations annually.
Customer Quote
“We were very happy with JetSweep from day one. They were quick to respond, thorough, and professional. We felt very comfortable with the team and knew we could trust them to handle the migration and ongoing support.” – Client CEO
AWS Services
AWS Application Load Balancers
CloudWatch
Managed Services
About JetSweep
JetSweep is an Advanced AWS Consulting Partner and Managed Services Provider. Our team of solution architects works with customers to optimize their experience on the cloud and transform their IT capabilities. Our consulting services are focused to help customers visualize and prepare for the challenges in the changing technology landscape and provide clear and concise solutions. Our team specializes in disaster recovery, end-user computing, web application development, data analytics, Generative AI, cost optimization, migration, and modernization.