The Changing Face of IT Outsourced Managed Services

In the past 10 years, there has been a marked change in how traditional IT operates within the Enterprise. In 2006, aside from the largest companies, most organizations deployed and maintained their technology infrastructure internally. In the initial outsourcing wave, much of the Fortune 1000 developed an outsourcing relationship to maximize efficiency and IT spend. In the second wave, the small and mid-market began to explore a hybrid approach to outsourcing. As a result, a developing market emerged for managed services providers that became specialists in core technology systems like SAP or Oracle, and acted as an extension of the internal IT Team.